Privacy

For customer management and service, legal or contractual duties, protecting the rights of the person and related parties, after-sales service, and the business needed to run this service, we may collect data that can identify you.

• Name, nickname, and contact details, including email
• Account identifiers, and login and security records
• Transaction data needed to take or make a payment. We do not store a full card number
• IP address, device information, operating system, and app version
• Stories, character settings, conversations, memory-library entries, and reports you choose to provide

To improve quality, keep the system working, and protect users, we may record browsing, use, and system logs for traffic analysis, service analysis, maintenance, diagnosis, support, and a better experience. Those records are in principle used as statistics. Where maintenance, diagnosis, or support needs it, some records may be linked to an account, and only as far as providing and maintaining the service requires.

Personal data that can identify a user is processed by us, or by a provider we engage, for the purpose it was collected, and only as needed to provide the service, manage accounts, support customers, maintain the system, diagnose problems, and improve quality.

We do not give identifiable personal data to another third party, or use it outside the collection purpose, unless we said so in advance, it is necessary to provide the service or perform a contract, or the law or a competent authority requires it. During the contract, and for the period the law says we must keep records, we store, process, and use the relevant data.

Personal data we collect may be processed and stored on equipment of ours or of a partner in another country or region, and transferred across borders as far as providing the service requires.

To provide and maintain the service, we may give relevant data to a partner to process, as far as needed. That can include storage, payments, operations, model inference, error monitoring, and other technical support. A third party may process the data only as far as that service requires, and not for another purpose of its own.

If the service offers sign-in with a third-party account, such as Apple ID or Google, that provider may, under its authorisation and its own privacy policy, give us the account information needed to sign in, such as a user identifier or email, for verification, account creation, and management.

We use reasonable technical and organisational measures in line with industry practice to protect personal data. Only authorised people may access it, and they owe a duty of confidentiality. Where the law requires it, and we consider disclosure necessary to protect rights, we reserve the right to disclose and transmit personal data.

This website may use cookies so the service fits you better. A cookie is a way for the site server and the browser to communicate. It may store some information on your device, and this website may read it. You can refuse or limit cookies in the browser. Some site features may then be unavailable.

If you do not want to provide personal data a service or transaction asks for, or you do not agree to collection, processing, use, and international transfer under this policy, we respect that. Depending on the service, you may be unable to use it or complete the transaction, and we may decide not to provide it.

You may ask to access your personal data or to receive a copy. We may charge the necessary cost. If data has changed or is wrong, you may ask for a correction. When the purpose has gone or the period has ended, you may ask for deletion or for us to stop processing or using the data, except where our duties or business require us to keep it. Use Contact on this website.

We may revise this privacy policy at any time and publish the revision on this website, without a separate notice to each person. You can read the current version here at any time.